Hello lovely Crisis Liners,
We hope you had a wonderful weekend! Carrie, you are the winner of our trivia lottery and you can pick up your copy of the “Queering Sexual Violence” book in the CI office during your next shift…congrats!!
Observing hearingsWe have been in
touch with our legal advocates and they have offered that if any of you
are interested in going to court hearings (e.g. protective orders and
divorce hearings) then you can e-mail them at firstname.lastname@example.org and set up a meeting to talk some more about this opportunity.
Multiple shelter requestsIf you receive multiple shelter requests during your shift you can just pass the call directly to a resident advocate rather than having the survivor fill out another shelter request.
Spring 2018 Crisis Line and OSA Schedule– January 7th- May 5thPlease remember: Only two volunteers can sign up for an in-office shift at once.
Crisis Line Online Resources!We now have a working online folder of Crisis Line resources!!
For those of you who prefer to pull things up on a computer when your
helping a client, or prefer reading reminders online you can use the
link below. 🙂 If you prefer hard copies, and using the binders in the
office, don’t worry! This online folder is not meant to replace those
resources, it’s just in addition! Let a CI staff member know if you have
Crisis Line Online Resources
CL Resource MaintanenceThis
tool is a google sheet that I will include in these emails every week.
Please feel free to click on the link and begin adding your requests!
Let a CI staff person know if you have any questions about this!!
CL Resource Maintenance Sheet
–What should you do as soon as you walk into the CL office?
soon as you arrive, you should sign in (this is very important – we get
funding for every volunteer hour logged, and this is how we know you
were actually there!!)
- You should also write your name on the marker board directly outside of the CL office! It helps everyone get to know you. Feel free to draw something fun on there too!!
- Check the white board for any updates, or important information.
- Make sure you know if anyone is on the pending list, and familiarize with the ‘current resident’ clipboard.
- Read through the past few days of calls in the call log book to catch up on what’s going on!
–I’m not coming in for my shift.
- Email email@example.com ASAP and ask if someone can take your shift, be sure to include the shift day and time.
- If it’s the day of your shift, call shelter and let them know that you won’t be in, AND do #1.
consider if there is any way to avoid this conflict, particularly if
you don’t have a shift partner. Our services does NOT function in the
ideal way if we do not have crisis liners.
Staff needs to be available to help residents with their individual
needs, assist walk-ins, respond to OSA requests, train new volunteers,
etc. We absolutely depend on our crisis line to keep things running smoothly. If there’s any way that you can adjust things to avoid missing your shift, please do so.
-I can cover a shift that someone emailed the google group about!
You’re a lifesaver! Please copy the whole group on your response to them so that everyone knows the shift was covered.
Upcoming Events2019 Latino Sexual Assault ForumIvy Tech Community College (Indianapolis)Thursday, February 21st, 2019