CL Update – Shoutouts and a few reminders

Hello lovely Crisis Liners,

We hope you’ve been keeping warm during this cold snap. We wanted to give a few shoutouts to Nora for supporting a resident during a really difficult time, to Megan for donating a bunch of cold weather gear, and to Brooklyn for doing great advocacy on a long call yesterday. 

1) When you take messages for staff members please try to remember to put the date and time of the message on it.
2) There has been another frequent caller that we have agreed to be staff only. During your next shift please read the latest entry in the abusive caller binder and if you think you’re taking to this caller please transfer them to a Crisis Intervention staff. 
New Resource There is a new resource sheet in the resource binder that can be helpful for callers that would like more extensive information or support around gender and sexuality. Please make sure to check that out!
Spring 2018 Crisis Line and OSA Schedule– January 7th- May 5th Please remember: Only two volunteers can sign up for an in-office shift at once.