I hope you are all doing well and have been enjoying your summer! The past few months have really flown by! I can’t believe that it is already August!! I apologize in advance for this lengthy update!
New CI StaffAuriel Jasper-Morris and Nick Bergen have recently joined the CI team! If they are in the office during your shift please stop by and say hi!
We are going through a lot of transitions in the Crisis Intervention program! Thank you for helping to ensure the success of our crisis line and On-Scene Advocacy program throughout these transitions! The CI staff would like to give a shout out to Sara S. for being so willing to go above and beyond for survivors!
MWH has rented out 318 S. Washington to Women Writing for (a) Change. They moved in on August 1, 2019. This means that we will be losing 4 parking spots. The new tenants have been encouraged to install signs that indicate that these spots are now theirs. Below is an image of the spots that belong to 318 S. Washington. The spots are the 4 located on the north side of our black chain link fence (marked with red Xs on image).
If anyone experiences any sort of harassment from construction workers please contact a staff member. We will then contact the Project Manager and he will swiftly handle the situation. He has a zero-tolerance for any rude or unacceptable behavior. The key is to act quickly so we can identify the specific worker(s).
Overnight Volunteer ShiftsWe are looking at adding an in-office OSA overnight volunteer shift. If you are interested in learning more about this shift please email email@example.com
Shelter Requests Currently, our shelter is the fullest that it has been. For the time being when a caller is in need of shelter please transfer the call directly to staff instead of completing a shelter request. Please let a staff member know if you have any questions.
Continuing Callers We have just recently updated the two entries for continuing callers D and M. These can be found in the continuing caller binder in the Crisis Line office for you to read, and you are also welcome to come to talk to CI staff about the changes!
Summer & Fall SchedulesAs summer winds down we are gearing up for fall. We still have some open spaces in the next few weeks on our summerinterim schedule. If you are available to take a shift it would be much appreciated!
Here is a link to the fall schedule. Please remember: If you would like your shift to be a continuing shift every week, you will need to add your name to each week’s tab at the bottom of the spreadsheet document. Just let us know if you are having any issues with that. Any time you are able to commit would be a huge help!
Open Positions MWH currently is looking for overnight shelter staff. If you are interested in learning more about this position or would like to submit your resume please email firstname.lastname@example.org.
Crisis Line Online Resources!
We now have a working online folder of Crisis Line resources!! For those of you who prefer to pull things up on a computer when you’re helping a client, or prefer reading reminders online you can use the link below. 🙂 If you prefer hard copies, and using the binders in the office, don’t worry! This online folder is not meant to replace those resources, it’s just in addition! Let a CI staff member know if you have any questions.
Crisis Line Online Resources
CL Resource MaintenanceThis
tool is a google sheet that I will include in these emails every week.
Please feel free to click on the link and begin adding your requests!
Let a CI staff person know if you have any questions about this!!
CL Resource Maintenance Sheet
– What should you do as soon as you walk into the CL office?
soon as you arrive, you should sign in (this is very important – we get
funding for every volunteer hour logged, and this is how we know you
were actually there!!)
- You should also write your name on the marker board directly outside of the CL office! It helps everyone get to know you. Feel free to draw something fun on there too!!
- Check the white board for any updates, or important information.
- Make sure you know if anyone is on the pending list, and familiarize with the ‘current resident’ clipboard.
- Read through the past few days of calls in the call log book to catch up on what’s going on!
– I’m not coming in for my shift.
- Email email@example.com ASAP and ask if someone can take your shift, be sure to include the shift day and time.
- If it’s the day of your shift, call shelter and let them know that you won’t be in, AND do #1.
consider if there is any way to avoid this conflict, particularly if
you don’t have a shift partner. Our services does NOT function in the
ideal way if we do not have crisis liners. Staff needs to be available to help
residents with their individual needs, assist walk-ins, respond to OSA
requests, train new volunteers, etc. We absolutely depend on our crisis line to keep things running smoothly. If there’s any way that you can adjust things to avoid missing your shift, please do so.
– I can cover a shift that someone emailed the google group about!
You’re a lifesaver! Please copy the whole group on your response to them so that everyone knows the shift was covered.