Crisis Line Update Email- A few reminders and a new resource!

Hi all,

First, we wanted to say how much we appreciate everyone’s help in kicking off our new schedule for the semester! You all never missed a beat! In order to show some extra appreciation, we did a random drawing for a gift certificate to Crazy Horse Restaurant. The winner of that drawing was Asha! Thanks so much for all you do Asha! Your gift certificate is available in the CI office.  


Reminders* Please make sure that you print your name legibly in the crisis line log book. 
* There is a new journal prompt to respond to in the crisis line journal. We’d love for you to share your thoughts!


New Resource There is a new resource sheet in the resource binder that can be helpful for callers that would like more extensive information or support around gender and sexuality. Please make sure to check that out!


Spring 2018 Crisis Line and OSA Schedule– January 7th- May 5th Please remember: Only two volunteers can sign up for an in-office shift at once.

Crisis Line Updates- Getting ready for Thanksgiving and Winter Break

I hope you all have managed to stay bundled up and warm this week! Here are a few updates.
Limestone Post Article 
We wanted to share a wonderful article about tracking the progress of evidentiary exams from the Limestone Post written by our volunteer, Hayley Miller. Thank you so much for your advocacy on this topic, Hayley!
Free Webinars from ICESA
I wanted to share a link to some wonderful, free recordings of webinars from the Indiana Coalition to End Sexual Assault (ICESA). These webinars are a really great way to get in some continuing education.
Thanksgive Schedule
I wanted to remind everyone that we still have a lot of open shifts for the week of Thanksgiving so if you are available to helpon the crisis line next week, that would be so appreciated.
 
Winter Break and Spring Semester Schedule 
We have also created the schedule for winter break which will run from December 17 through January 6. if you have availability during IU’s winter break, we could really use your help!
We will be sending out the regular shift schedule for spring semester after Thanksgiving.
Crisis Line/OSA Schedule 
 
Please remember: Only two volunteers can sign up for an in-office shift at once.
We can always use all the help we can get. We are especially in need of volunteers on Monday and Thursday evenings and Saturdays. 
Fall 2018 Crisis Line and OSA Schedule– August 20th through December 16th
Crisis Line Online Resources!
We now have a working online folder of Crisis Line resources!! For those of you who prefer to pull things up on a computer when your helping a client, or prefer reading reminders online you can use the link below. 🙂 If you prefer hard copies, and using the binders in the office, don’t worry! This online folder is not meant to replace those resources, it’s just in addition! Let a CI staff member know if you have any questions.
CL Resource Maintanence
This tool is a google sheet that I will include in these emails every week. Please feel free to click on the link and begin adding your requests! Let a CI staff person know if you have any questions about this!!
 

Weekly Reminders – refer to sidebar!

Warm regards,

Stephanie

Crisis Line Updates- Thanksgiving Week Schedule Sign Up and Confidentiality Reminder

Hi there,

It’s another grey and rainy Friday! I hope everyone has been able to stay dry!
I have a few updates and reminders to pass along this week.

Thanksgiving Week Schedule
The schedule of Thanksgiving week is ready and available on the Google sheet. If you want to keep your normal shift, just add yourself back on to your normal time slot. If you are available to pick up other shifts, that would be very helpful also! Please let us know if you have any questions about the Thanksgiving week schedule.

Phone Messages
Please remember to write the date and time on the messages that you take for staff. If the client wants a follow up call, please always remember to ask for a safe contact number.

Confidentiality 
We wanted to relay an important reminder about confidentiality from our Executive Director, Debra. If you have any questions about our confidentiality policies, just let us know!

“I know that we all recognize the importance of confidentiality for the survivors we work with but occasionally a reminder can be helpful.  We must always remember that when we are in public spaces and talking we can be overheard.  We should not say client’s names where others not associated with Middle Way House can overhear or talk  about our client’s lives.  We should also not tell people who are not associated with Middle Way House the names of clients or their children.  It is also important not to have pictures of clients or their children on our phone or share photos of our clients with others.  While I know that we all are very conscious of survivor’s safety, reminders can always be helpful.

The work you do is challenging and is so valuable to those you work with.  I appreciate your dedication!”

Crisis Line/OSA Schedule 
 
Please remember: Only two volunteers can sign up for an in-office shift at once.
We can always use all the help we can get. We are especially in need of volunteers on Monday and Thursday evenings and Saturdays. 

Fall 2018 Crisis Line and OSA Schedule– August 20th through December 16th

Crisis Line Online Resources!
We now have a working online folder of Crisis Line resources!! For those of you who prefer to pull things up on a computer when your helping a client, or prefer reading reminders online you can use the link below. 🙂 If you prefer hard copies, and using the binders in the office, don’t worry! This online folder is not meant to replace those resources, it’s just in addition! Let a CI staff member know if you have any questions.

Crisis Line Online Resources

CL Resource Maintanence
This tool is a google sheet that I will include in these emails every week. Please feel free to click on the link and begin adding your requests! Let a CI staff person know if you have any questions about this!!
 

Upcoming Events

Naloxone Training: 
The IU Middle Way House Chapter is partnering with the Indiana Recovery Alliance to host a Naloxone training to support harm reduction in our community.
Training Details:
Tuesday, November 6 @ 7:15 pm
Radio and TV Building, Room 226
1229 E. 7th St., Bloomington, IN 47405
Pizza will be provided!