CL Updates – appreciation + reminders

Hello Crisis Liners,

We hope that you’re taking time for yourself and your loved ones during the holiday season. Thank you to Gina, Sandy, and all the other volunteers who have supported us this week…we appreciate you so much!

Dropped call log
We are trying to get to the bottom of the dropped calls that have been happening pretty frequently on the crisis line. Our provider requested us to keep a record of the date and time of when a call dropped (we know there is no way for us to know for sure if someone didn’t just hang up, but we ask you to still note it down). The dropped call log is a piece of paper taped to the desk near the resident roster in the CL office.
Filling out the crisis line spring shift schedule
It is completely understandable that there has been some confusion around filling out the spring schedule. Just a reminder, we ask that crisis line volunteers sign up for at least one consistent shift every semester. Please make sure to put your name on every week of the spring schedule (except for IU’s Spring Break week). The weekly tabs are at the bottom of the spreadsheet. If you have any questions, please don’t hesitate to shoot us an email.
Winter Break Schedule
The winter break schedule starts this Monday, December 17 and runs through Sunday, January 6. If you have any availability over the next three weeks, we’d love to have you in for a shift or two!
Crisis Line/OSA Schedule 
Please remember: Only two volunteers can sign up for an in-office shift at once.
Crisis Line Online Resources!
We now have a working online folder of Crisis Line resources!! For those of you who prefer to pull things up on a computer when your helping a client, or prefer reading reminders online you can use the link below. 🙂 If you prefer hard copies, and using the binders in the office, don’t worry! This online folder is not meant to replace those resources, it’s just in addition! Let a CI staff member know if you have any questions.
CL Resource Maintanence
This tool is a google sheet that I will include in these emails every week. Please feel free to click on the link and begin adding your requests! Let a CI staff person know if you have any questions about this!!
Upcoming Events

Kind regards,