CL Update – shout out and abusive caller protocol

Hello lovely Crisis Liners,
We hope that you are having a smooth transition into the new year. We wanted to give a shout out to Meghana, Haley, and Nora for being taking some difficult calls and keeping their calm when things in shelter were hectic.

Caller “Daniel”A caller who goes by the pseudonym Daniel has called frequently and due to the nature of the calls we have decided that they are staff only. You can find more information about how to recognize if you are talking to him in the abusive caller binder as well as some of the previous call logs.

Please remember: Only two volunteers can sign up for an in-office shift at once.
Spring 2018 Crisis Line and OSA Schedule– January 7th- May 3rd

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