CL Update – shoutout + caller protocol

Hello lovely Crisis Liners,

We wish you a happy new year! Thank you to Yael for volunteering all day on Christmas and Meghana for being super helpful during break and of course all the other volunteers who have supported us these past few weeks…we appreciate you so much!

Karate caller protocol
A caller who talks about karate, specifically his views about women who do karate and kickboxing, has been calling very frequently this past week. Because there has been some concern over this caller we have created a protocol (including a script for what to say) that is a green sheet taped to the CL office desk. The CI team has not collectively decided that this caller is abusive, however, we welcome your input on making this decision and we will keep you updated. We would never expect you take a call that makes you feel unsafe or uncomfortable…please always feel free to transfer to a CI staff member.
Crisis Line/OSA Schedule 
 
Please remember: Only two volunteers can sign up for an in-office shift at once.
Crisis Line Online Resources!
We now have a working online folder of Crisis Line resources!! For those of you who prefer to pull things up on a computer when your helping a client, or prefer reading reminders online you can use the link below. 🙂 If you prefer hard copies, and using the binders in the office, don’t worry! This online folder is not meant to replace those resources, it’s just in addition! Let a CI staff member know if you have any questions.
CL Resource Maintanence
This tool is a google sheet that I will include in these emails every week. Please feel free to click on the link and begin adding your requests! Let a CI staff person know if you have any questions about this!!
 
Upcoming Events

Kind regards,

Selina
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