If it’s the day of your shift, call shelter and let them know that you won’t be in, AND do #1.
Please consider if there is any way to avoid this conflict, particularly if you don’t have a shift partner. Our services does NOT function in the ideal way if we do not have crisis liners. Staff needs to be available to help residents with their individual needs, assist walk-ins, respond to OSA requests, train new volunteers, etc. We absolutely depend on our crisisline to keep things running smoothly. If there’s any way that you can adjust things to avoid missing your shift, please do so.
-I can cover a shift that someone emailed the google group about!
You’re a lifesaver! Please copy the whole group on your response to them so that everyone knows the shift was covered.